Sun Country Airlines Flight Change Policy

Many reasons could force you to change your travel plans. These include emergencies or other travel options. Also, airlines may change or cancel your flight due to unforeseen circumstances. Now, when you are traveling with Sun Country Airlines, you can be assured of a flight change policy that is both flexible and affordable. Let’s learn more about it herein.

Same-Day Flight Changes

If you are booked on a Sun Country Airlines flight, you have the option of same-day flight changes up to 3 hours before scheduled departure. The flight change fee for same-day changes is $99. However, this rule is subject to certain conditions:

The flight route and number of stopovers of the new flight must be the same as the original flight.

The new flight should be operated by Sun Country Airlines.

The arrival airport and departure airport of both the original flight and the new flight must be the same.

Passengers can also add the change-fee waiver option to their flight booking. This facility allows them to change the flight date, time, or destination up to 1 hour before flight departure at no cost.

Standard Flight Changes

Sun Country offers flexibility via its standard flight change policy. Here are its highlights:

Ø Travelers can avail free flight cancellations if they cancel their reservation 24 hours after confirming their booking. This is applicable only when the flight date is at least 7 days away.

Ø After the 24-hour window expiry, the airline charges fees depending on the timing of cancellation:

o   If the flight date is 60+ days away, no charges are levied.

o   If the flight date is 14 to 59 days away, a fee of $49 is imposed.

o   If the flight date is 0-13 days away, a fee of $99 applies

It is important to note that you have to pay more for flight changes if you have a non-refundable ticket. Additionally, for voluntary flight changes, you have to pay the fare difference between the original fare and the new fare.

When the cost of the new fare is higher than the original fare, the airline will issue travel credit. You can redeem travel credit within one year from the date of issue of the original flight ticket.

Flyers are given compensation if there are flight delays lasting for more than an hour, which applies to domestic and international flights.

Involuntary Flight Changes

In cases where the airline makes a significant change to the flight schedule, you are entitled to a full refund on the unused portion of your ticket. The airline will also arrange for alternative transportation in case of flight delays or rescheduling. If you do not avail the new change, you can apply for a full refund on the unused air transportation segment.

Ways To Change Your Flight: Online and Offline Methods

Among ways of modifying your flight include:

Sun Country Airlines Flight Change Website/Online

Start by visiting the Sun Country Airlines official web portal.

Search for the “My Trip” tab and click on it.

Go on to enter your Reservation Code and Last Name in the given boxes.

After signing in to your account, you have to select the flight you want to change and follow the system instructions.

Subsequently, you will receive a confirmation email about your new booking.

Sun Country Airlines Flight Change Mobile App

First, you have to download the official Sun Country mobile app.

Navigate to the “Manage My Trip” tab and tap on it.

In the next step, you are required to enter your reservation info and make the required changes.

Sun Country Airlines Flight Change Contact Centre

In the first step, you must call the Customer Care Desk.

Once you establish contact with an agent, you must request the flight change.

You may have to provide an identification document to confirm your identity.

That done, the airline representative will guide you through the process, which includes paying the relevant flight change fee.

After making the payment, your new booking will be confirmed.

The system will generate a confirmation email and send it to your registered email address for your records.

Sun Country Airlines Flight Change Exceptions and Fee Waivers

There are various situations when Sun Country Airlines may waive flight change fees. These include military orders, pandemics, bereavement, natural disasters, and judicial obligations.

To avail flight change fee waivers in the above-mentioned cases, you have to provide documents to support your flight change request.

Tips To Avoid Flight Change Fees

Here are some ways of avoiding flight change fees:

Book in advance and make flight changes within the 24-hour window.

Select flights with flexible fare options.

Purchase travel insurance for greater protection.

Sun Country Airlines Flight Change Policy: Quick Reference Table

When You ChangeChange FeeFare DifferenceNotes
60+ days before departure$0YesNo change fee; only pay fare difference if applicable.
14–59 days before departure~$50 per passenger/segmentYesModerate change fee; applies to each passenger and each flight leg.
Less than 14 days before departure~$100 per passenger/segmentYesHighest change fee before departure.
Same-day changeVaries (often less than standard fee)YesSubject to seat availability; must be on same route/date.
Within 24 hours of booking (≥7 days before departure)$0NoFull refund or free change under 24-hour rule.
Flexible fare classesMay be waivedYesPremium fares often allow free changes.
Special cases (illness, emergencies)May be reduced/waivedYesDocumentation required; airline discretion.
Airline-initiated changes/cancellations$0NoFree rebooking or full refund offered.

Sun Country Airlines Flight Change FAQs

  1. How far in advance can I change my Sun Country Airlines flight without paying a fee?
    You can change your flight 60 days or more before departure without paying a fee, but you may still need to pay any fare difference.
  2. What are the change fees if I modify my booking less than 60 days before departure?
    14 to 59 days before departure: Around $50 per passenger, per segment.
    Less than 14 days: Around $100 per passenger, per segment.
  3. Does Sun Country charge a fee for same-day flight changes?
    Yes, same-day changes usually have a fee, which is often lower than standard change fees, and they depend on seat availability.
  4. Can I change my flight online?
    Yes, most changes can be made online through the “Manage My Trip” section on Sun Country’s website or mobile app.
  5. Can I change my flight for free within 24 hours of booking?
    Yes, if you book your flight at least 7 days before departure, you can change or cancel for free within 24 hours of purchase.
  6. Will I have to pay a fare difference when changing my flight?
    Yes, even if the change fee is waived, you must pay the difference if the new fare is higher.
  7. Are there fare types that allow free changes?
    Some premium or flexible fare classes allow free changes, but fare differences still apply.
  8. What happens if Sun Country changes my flight schedule?
    If the airline changes or cancels your flight, you can rebook for free or get a full refund.
  9. Can I get a fee waiver for medical or emergency situations?
    Possibly; Sun Country may waive change fees with valid documentation, such as a doctor’s note, at their discretion.
  10. How are change fees applied for connecting flights?
    Fees apply per passenger and per flight segment, so multi-leg trips could lead to multiple fees.

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