Latam Airlines Flight Rescheduling Policy: Flight delays and cancellations are inevitable in some cases. Natural disasters, engine breakdowns, and technical failures are among reasons for airlines to reschedule or cancel flights. Understanding LATAM Airlines’ flight rescheduling policy is important to know your rights during flight delays and cancellations.
Your Options During Rescheduled and Cancelled Flights
- If LATAM Airlines cancels or reschedules your flight, you can choose a new flight date free of cost to the same destination and in the same travel class.
- Flyers have up to 12 months from the original flight date to reschedule new flights.
- You can request a refund on the unused portion of your ticket if you do not want to avail the new flight option. The airline will issue a full refund in such cases.
Detailing How to Reschedule Your Trip
LATAM Airlines will reschedule a new flight if your flight gets cancelled. If you choose the new flight the airline proposes, no further action is needed on your part. On the other hand, you can choose another flight if the new flight does not suit your schedule. For this, you can do the following:
- Review the available flights, timings or dates and make your selection.
- Confirm your new booking, after which the system will generate a confirmation email to deliver to your email address.
Your Options During Delayed Flights
In cases where LATAM Airlines delays your flight by 31 minutes or more, you have the following two options:
- Change the flight date or time to travel to your destination
- Request a refund for the ticket via the “My Trips” section on the airline’s official web portal
About Changing the Flight Date or Time During Delayed Flights
In cases of significant flight delays, you can reschedule your flight at no cost, subject to the condition that you travel to the same destination and in the same travel cabin. You have 12 months from the original travel date to book new flights to the original destination and in the same travel class free of cost. Keep your order number and reservation code ready when you want to make the change. Here’s what you can do when your flight is delayed:
- If you want to take the proposed flight, you do not need to take further action.
- If you want to reschedule your new flight, you can review the list of available flights and book your preferred flight.
- Be sure to accept the stipulated terms and conditions to confirm your new flight reservation.
Latam Airlines Flight Rescheduling Policy Online
When your flight is delayed, cancelled, or rescheduled and you do not want the proposed flight option, you can select a new flight online via the following steps:
- Go to the “My Trips” tab on the airline’s official portal.
- The system will display a login page, at which point you have to enter details such as “Order Number or Reservation Code” and “Last Name” in the given fields.
- You then have to tap the “Search Trip” tab to sign in to your account.
- Proceed by reviewing your flight options and confirming your new flight free of cost.
LATAM Airlines Refund Policy Review
- You can raise a request for a refund on the “My Trips” section of the airline’s official website.
- You can also call the airline Support Desk to request a refund.
- If you request a refund when your flight was delayed, rescheduled, or cancelled, you will be eligible for a full refund.
- The airline requires 3 to 7 working days to process refund requests to the original payment method. The amount will be reflected in your bank account after a few days.
- If the airline cannot issue the refund to the original payment method, it will be added to your LATAM wallet, which is created during the registration process. The funds in your LATAM wallet can be used immediately. The LATAM Wallet option is available only in some countries.
| Aspect | Details |
| Eligibility | Rescheduling allowed based on your ticket’s fare conditions. Some promotional fares may have restrictions. |
| Time Frame | Changes can be made up to 1 hour 40 minutes before departure. |
| Rescheduling Channels | LATAM website, LATAM mobile app, customer service, or airport counters. |
| Fees | Change fees apply based on fare type, route, and timing of the change. |
| Fare Difference | Any difference between the original fare and the new fare must be paid. |
| Same-Day Changes | Allowed if seats are available; fees may apply depending on fare type and route. |
| Airline-Initiated Changes | If LATAM changes or cancels your flight, rescheduling is free, or you may request a refund. |
| Refunds | Available in cases of involuntary changes, or if your fare conditions allow cancellations. |
| Flexible Tickets | Premium or flexible fares often allow free or reduced-fee changes. |
| Support | For assistance, contact Flights Counsel at 📞 +1 (877) 337-0761. |
Finally
Flight delays and cancellations cannot be avoided. However, you should know your rights during such events. You have a host of options when your flight is delayed, rescheduled, or cancelled. You can take the new proposed flight, reschedule your flight, or apply for a refund during such times. Always consider your options carefully and make a balanced decision, depending on your travel needs.
Latam Airlines Flight Rescheduling FAQs
1. Can I reschedule my LATAM Airlines flight?
Yes, you can reschedule your flight if your fare type allows it. Some promotional fares may have restrictions or higher fees.
2. How much does it cost to reschedule a LATAM flight?
Rescheduling fees depend on your fare type, route, and timing. You’ll also need to pay any difference in fare between your original and new flights.
3. How close to departure can I make changes?
You can request rescheduling up to 1 hour 40 minutes before your flight’s departure, subject to seat availability.
4. Can I reschedule for free if LATAM changes my flight?
Yes. If LATAM changes or cancels your flight, you can reschedule for free, choose a different route, or request a refund.
5. How can I reschedule my LATAM Airlines flight?
You can make changes through the LATAM website, mobile app, customer service, or at the airport counter.