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Latam Airlines Flight Rescheduling Policy: What Travelers Need to Know

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Latam Airlines Flight Rescheduling

Latam Airlines Flight Rescheduling Policy: Flight delays and cancellations are inevitable in some cases. Natural disasters, engine breakdowns, and technical failures are among reasons for airlines to reschedule or cancel flights. Understanding LATAM Airlines’ flight rescheduling policy is important to know your rights during flight delays and cancellations.

LATAM Airlines – Flight Rescheduling Policy Overview
Airline Name LATAM Airlines
Policy Type Flight Rescheduling / Date Change
Eligible Tickets Most LATAM tickets (check fare rules; some promotional fares may be restricted)
Change Timeframe Rescheduling must be requested before the original flight departure
Change Fees Fees may apply depending on fare type and route
Fare Difference Passenger must pay any fare difference between original and new flight
How to Reschedule Via LATAM website, mobile app, customer service, or travel agency
Processing Time Usually immediate when done online or through customer service
Exceptions Some promotional or award tickets may not allow rescheduling
Refund Option If new flight is lower fare, excess may be credited; refundable tickets may allow partial refund
Required Information Booking reference, passenger name, and preferred new travel date
Special Notes Rescheduling may affect connecting flights, baggage allowances, and seat assignments
Customer Service Phone Check LATAM regional numbers or central line for assistance
Official Website www.latamairlines.com

Your Options During Rescheduled and Cancelled Flights

  • If LATAM Airlines cancels or reschedules your flight, you can choose a new flight date free of cost to the same destination and in the same travel class.
  • Flyers have up to 12 months from the original flight date to reschedule new flights.
  • You can request a refund on the unused portion of your ticket if you do not want to avail the new flight option. The airline will issue a full refund in such cases.

Detailing How to Reschedule Your Trip

LATAM Airlines will reschedule a new flight if your flight gets cancelled. If you choose the new flight the airline proposes, no further action is needed on your part. On the other hand, you can choose another flight if the new flight does not suit your schedule. For this, you can do the following:

  • Review the available flights, timings or dates and make your selection.
  • Confirm your new booking, after which the system will generate a confirmation email to deliver to your email address.

Your Options During Delayed Flights

In cases where LATAM Airlines delays your flight by 31 minutes or more, you have the following two options:

  • Change the flight date or time to travel to your destination
  • Request a refund for the ticket via the “My Trips” section on the airline’s official web portal

About Changing the Flight Date or Time During Delayed Flights

In cases of significant flight delays, you can reschedule your flight at no cost, subject to the condition that you travel to the same destination and in the same travel cabin. You have 12 months from the original travel date to book new flights to the original destination and in the same travel class free of cost. Keep your order number and reservation code ready when you want to make the change. Here’s what you can do when your flight is delayed:

  • If you want to take the proposed flight, you do not need to take further action.
  • If you want to reschedule your new flight, you can review the list of available flights and book your preferred flight.
  • Be sure to accept the stipulated terms and conditions to confirm your new flight reservation.

Latam Airlines Flight Rescheduling Policy Online

When your flight is delayed, cancelled, or rescheduled and you do not want the proposed flight option, you can select a new flight online via the following steps:

  • Go to the “My Trips” tab on the airline’s official portal, latamairlines.com.
  • The system will display a login page, at which point you have to enter details such as “Order Number or Reservation Code” and “Last Name” in the given fields.
  • You then have to tap the “Search Trip” tab to sign in to your account.
  • Proceed by reviewing your flight options and confirming your new flight free of cost.

LATAM Airlines Refund Policy Review

  • You can raise a request for a refund on the “My Trips” section of the airline’s official website.
  • You can also call the airline Support Desk to request a refund.
  • If you request a refund when your flight was delayed, rescheduled, or cancelled, you will be eligible for a full refund.
  • The airline requires 3 to 7 working days to process refund requests to the original payment method. The amount will be reflected in your bank account after a few days.
  • If the airline cannot issue the refund to the original payment method, it will be added to your LATAM wallet, which is created during the registration process. The funds in your LATAM wallet can be used immediately. The LATAM Wallet option is available only in some countries.

Finally

Flight delays and cancellations cannot be avoided. However, you should know your rights during such events.  You have a host of options when your flight is delayed, rescheduled, or cancelled. You can take the new proposed flight, reschedule your flight, or apply for a refund during such times.  Always consider your options carefully and make a balanced decision, depending on your travel needs.

Latam Airlines Flight Rescheduling FAQs

1. Can I reschedule my LATAM Airlines flight?
Yes, you can reschedule your flight if your fare type allows it. Some promotional fares may have restrictions or higher fees.

2. How much does it cost to reschedule a LATAM flight?
Rescheduling fees depend on your fare type, route, and timing. You’ll also need to pay any difference in fare between your original and new flights.

3. How close to departure can I make changes?
You can request rescheduling up to 1 hour 40 minutes before your flight’s departure, subject to seat availability.

4. Can I reschedule for free if LATAM changes my flight?
Yes. If LATAM changes or cancels your flight, you can reschedule for free, choose a different route, or request a refund.

5. How can I reschedule my LATAM Airlines flight?
You can make changes through the LATAM website, mobile app, customer service, or at the airport counter.

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