Contour Airlines Manage My Booking

When you're flying with a regional carrier, you often expect a more stripped-down service, but the Contour Airlines Manage My Booking portal is surprisingly comprehensive. Whether you’ve realized you spelled your own name wrong or you’ve decided that you actually do need that extra suitcase for your trip to Tupelo or Muscle Shoals, this online hub is where most of your pre-flight "homework" happens.

Navigating an airline's digital tools can sometimes feel like a chore, but Contour keeps things relatively straightforward. Because they operate as a public charter, their systems are a little different from the giant legacy carriers, but the core functionality remains the same: it’s your one-stop shop for ensuring your itinerary is exactly how you want it before you show up at the gate.

Accessing Your Reservation: The Digital Front Door

The first thing to know is that you don’t need to be a tech wizard to find your flight. The Contour Airlines Manage My Booking tool requires just two specific pieces of information to unlock your itinerary.

What You’ll Need

Confirmation Number (PNR): This is the six-character code (a mix of letters and numbers) that was emailed to you the moment you hit "purchase." It’s often listed at the top of your receipt.
Last Name: This must be the surname of the primary passenger exactly as it was entered during the booking process.

Once you enter these on the Contour homepage under the "My Trips" or "Manage Booking" tab, the system pulls up your full travel record. If you’ve booked through a third party like Expedia or Priceline, you should still be able to view your flight here, though making actual changes might require you to go back to the site where you originally paid.

Modifying Your Itinerary: Dates, Times, and Fares

Life is rarely predictable, and the ability to change a flight is the most critical feature of any management tool. However, what you can do is heavily dictated by the "fare bucket" you purchased.

The "One-Hour" Rule

Under the Contour Airlines Manage My Booking guidelines, the most important deadline is the one-hour mark. If you need to change or cancel a "Standard" or "Flexible" ticket, you must do so at least 60 minutes before the scheduled departure. If you miss this window and don't show up, the ticket loses all its value.

Flexible Fares: You can change your dates or times with relative ease. If the new flight is more expensive, you’ll pay the difference, but you won't be hit with a flat "change fee."
Standard Fares: Similar to flexible fares, you can move your dates around, but you are strictly tied to the fare difference. If you cancel, you get a travel credit rather than a cash refund.
Super Saver Fares: These are the most restrictive. The portal will let you view these flights, but it typically won't allow you to change the date or time. These are "use it or lose it" tickets.

Seat Selection and Aircraft Perks

One of the best parts about flying Contour is the aircraft itself—their ERJ-135 and 145 jets are known for having no middle seats and a generous 36 inches of legroom.

Through the Contour Airlines Manage My Booking portal, you can pull up the seat map and pick your spot. Since there are no middle seats, you're always choosing between an aisle or a window. For most fares, seat selection is complimentary, so it’s worth logging in early to snag a spot near the front of the cabin if you’re in a hurry to deplane at your destination.

Adding Baggage Before the Airport

While Contour is famous for offering a complimentary first checked bag (up to 50 lbs) on most domestic routes, you might find that one suitcase isn't enough.

Using the management tool to add extra bags before you arrive at the airport can save you a few minutes of standing at the ticket counter.

Additional Bags: Each extra bag is usually around $25.
Oversize/Overweight: If you know your bag is heavy (over 50 lbs), you can sometimes flag this in the system, though the actual weighing and payment for overweight fees often happen physically at the airport.
Special Equipment: If you're bringing golf clubs or a bicycle, the "Manage My Booking" area allows you to review the specific requirements for sports equipment so you don't get a surprise rejection at the terminal.

Updating Personal and Contact Information

It’s easy to overlook, but having your correct phone number and email on file is vital. If there is a weather delay or a mechanical issue, Contour uses the contact info in your booking to send out automated alerts.

Within the Contour Airlines Manage My Booking section, you can:

Update your email address for digital boarding passes.
Add your Known Traveler Number (KTN) for TSA PreCheck.
Correct minor typos in your contact information.
Add a "Redress Number" if you’ve had past issues with security screenings.

Checking In: The Final Step

The management portal officially transitions into the "Check-In" portal starting 24 hours before your flight. You can use the same confirmation code to:

Confirm your presence on the flight.
Review the hazardous materials (HazMat) questions.
Download your mobile boarding pass to your phone or print a paper copy.

Doing this through the portal rather than at the airport means you can head straight to security if you aren't checking a bag, which is a major time-saver at busy hubs like Charlotte (CLT) or Chicago (ORD).

When to Call Instead of Clicking

While the Contour Airlines Manage My Booking tool is powerful, it has its limits. You should pick up the phone and call their Customer Experience team (1-888-332-6686) if:

You need to add a pet to your reservation (space is limited and requires manual approval).
You are traveling as an Unaccompanied Minor.
You need to request special assistance, like a wheelchair or help for a passenger with a disability.
The website gives you a "reservation not found" error despite you having a valid receipt.

Managing your travel should be the easiest part of your trip. By spending five minutes in the portal a few days before you fly, you can ensure that your seat is picked, your bags are accounted for, and your information is ready for a smooth takeoff.