When you book a ticket with Boutique Air, you are usually looking for that middle ground between a private jet experience and a commercial price tag. However, travel plans are rarely set in stone. Whether it’s a sudden meeting shift or a change in vacation dates, understanding the Boutique Air Flight Change Policy can save you from unnecessary stress and steep costs.

Unlike the major legacy carriers that often hide their change rules in pages of fine print, Boutique Air keeps things relatively simple—though there are specific nuances depending on whether you have a refundable or non-refundable fare.

The General Philosophy of Boutique Air Changes

Boutique Air operates as a commuter airline, often serving essential air service routes. Because they fly smaller aircraft (like the Pilatus PC-12), every seat is valuable. Their change policy is designed to encourage passengers to modify their plans as early as possible so that those seats can be made available to other travelers in remote communities.

The good news? Compared to "The Big Three" airlines, Boutique Air is surprisingly flexible when it comes to service fees. They generally prioritize the fare difference over punitive administrative charges.

Modifying Non-Refundable Fares

Most travelers opt for the non-refundable fares because they are the most cost-effective. If you find yourself holding one of these tickets and need to pick a different day or time, here is the deal:

• No Service Fees: Boutique Air famously states that they do not charge a specific "change fee" or service fee for modifying a reservation.

• Fare Difference: While there is no penalty fee, you are responsible for the difference in airfare. If your new flight costs $150 and your original was $100, you will need to pay the $50 gap.

• Credit Balance: If the new flight is actually cheaper than the original, Boutique Air typically does not offer a refund or a credit for the leftover amount. The original value is simply applied to the new seat.

Timeline for Changes

You must make these changes prior to the scheduled departure. If the plane takes off and you haven't modified your booking, you will be considered a "No-Show," and the ticket value will likely be forfeited entirely.

Flexibility for Refundable Fares

If you paid a premium for a refundable ticket, you have the ultimate level of flexibility. These tickets are ideal for business travelers or those flying into regions where weather might dictate a last-minute change.

• Full Value Transfer: You can move the full value of your ticket to any other flight without worrying about losing the investment.

• Refund Option: If you can’t find a new flight that works, you have the option to cancel for a full refund back to your original payment method, rather than just changing the date.

• Last-Minute Adjustments: While non-refundable tickets require a bit more lead time, refundable fare holders often find it easier to swap onto a different flight even close to the departure window, provided a seat is open.

How to Change Your Flight: Step-by-Step

Boutique Air offers a few ways to handle a flight modification. Depending on how tech-savvy you're feeling or how complex your itinerary is, you can choose one of the following:

1. Online via "Manage Booking"

This is the fastest method.

• Go to the Boutique Air website.

• Look for the "Travel Manager" or "Manage Reservation" section.

• Enter your confirmation code and last name.

• Select the flight segment you want to change and browse for new dates.

• Pay any fare difference via credit card to finalize the change.

2. Over the Phone

If you have a connecting flight with one of their partners (like United or American Airlines), calling is usually better.

• Customer Service Number: 415-418-6312 (International/General) or 855-268-8478.

• Boutique Air agents are available daily, usually from 3:00 AM to Midnight PST.

• Speaking to a human is helpful if you are trying to see if there are "hidden" seats or if you need to coordinate a change that involves a rental car or a partner airline.

3. Using the Live Chat

On their homepage, there is often a "We Are Here!" chat icon. This is a great middle-ground option for quick changes if you don't want to wait on hold but find the website interface a bit tricky.

Changing Partner and Interline Bookings

Boutique Air has interline agreements with United Airlines and American Airlines. This is a huge perk, but it complicates the change policy.

• If you booked through United.com or AA.com: You must follow the change policy of the airline where you bought the ticket. If you try to call Boutique Air to change a United-issued ticket, they will likely refer you back to United.

• Baggage Transfers: If you change your Boutique Air flight, make sure your baggage tags are updated to reflect the new flight numbers. This is a common "light imperfection" in the travel process where the human element is key—remind the gate agent if you've made a last-minute swap.

Name Changes and Corrections

Sometimes the change isn't about when you fly, but who is flying.

• Typos: Small corrections (like fixing "Johnn" to "John") are usually handled free of charge by calling customer service.

• Full Name Transfers: Most Boutique Air tickets are non-transferable. You generally cannot change the name to a different person entirely. If you can't go, you'll need to cancel or change the date for yourself, rather than selling the seat to someone else.

What Happens During Weather Delays?

In the world of small-plane aviation, the airline sometimes initiates the change. If Boutique Air changes your flight time due to mechanical issues or weather:

• They will automatically rebook you on the next available flight.

• You are not responsible for any fare difference in this scenario.

• If the new time doesn't work for you, you are typically entitled to a full refund, even if you originally purchased a non-refundable ticket.

Summary of Passenger Options

Knowing the Boutique Air Flight Change Policy boils down to one simple rule: act before the plane leaves the ground. Because they don't charge "gotcha" service fees, it’s one of the more passenger-friendly policies in the skies today.