San Juan Airlines Manage My Booking

Welcome to San Juan Airlines Manage My Booking

Booking a flight with San Juan Airlines is usually the easy part. The real convenience comes afterward—when you need to check your reservation, change plans, add a bag, or just make sure everything is still correct. The Manage My Booking section on the San Juan Airlines website is designed exactly for those everyday situations.

Whether you're traveling between Seattle and the San Juan Islands, heading to Orcas, Lopez, Friday Harbor, or connecting through Anacortes or Bellingham, this page lets you take control of your trip without having to call or visit the airport early.

Why Use Manage My Booking?

Most passengers end up needing to touch their reservation at least once before travel. Common reasons include:

Checking in and printing or downloading a boarding pass
Confirming departure times (especially during summer when weather can affect floatplane schedules)
Adding or removing checked baggage
Changing passenger names (within the airline’s rules)
Switching to a different flight on the same day or a different day
Purchasing extra seats for extra comfort or gear
Entering TSA PreCheck / Known Traveler Number
Requesting special assistance

The Manage My Booking portal handles almost all of these tasks quickly—usually in under five minutes.

How to Find the Manage My Booking Page

Open your browser and go to the official website: www.sanjuanairlines.com
Look at the top navigation bar
Click the button labeled “Manage Booking” or “Manage My Booking” (the exact wording can vary slightly depending on updates)
You’ll land on a clean page with a form asking for your booking details

That’s it—no need to dig through menus or scroll endlessly.

What Information You Need to Access Your Reservation

To pull up your booking, the system asks for two key pieces of information:

Booking Reference / Confirmation Number This is the six-character code (example: SJUABC or 23XY78) you received in your booking confirmation email right after purchase.

Last Name Enter the last name exactly as it appears on the reservation (not necessarily the name on your ID if there was a small typo when booking).

Quick tip: The confirmation number usually appears in two places:

The subject line of your booking confirmation email
Near the top of the PDF ticket attached to that email

If you booked through a travel agency or third-party site, make sure you’re using the San Juan Airlines confirmation number (it normally starts with letters different from the agency’s own record locator).

Step-by-Step: Viewing Your Current Booking Details

Once you enter the correct reference number and last name, you’ll see a summary page that shows:

Flight date(s) and departure/arrival times
Route (e.g., Seattle → Friday Harbor → Seattle)
Aircraft type (Cessna Caravan, de Havilland Beaver, etc.)
Passenger names
Baggage allowance already purchased
Seat selection (if you chose seats at booking)
Total amount paid and payment method
Any special service requests already noted

From here you can decide whether you want to just view the information or actually make changes.

Checking In Online – The Most Popular Reason People Visit

Online check-in usually opens 24 hours before departure and closes about 45–60 minutes before the scheduled flight time (times can be slightly different for floatplane vs. wheeled operations).

After checking in you can:

Download a mobile boarding pass to your phone wallet
Print a paper boarding pass (recommended if your phone battery might die)
See your assigned seat (or choose one if you didn’t earlier)

Floatplane passengers should still bring the printed or digital boarding pass to the dock and show it to the agent, along with photo ID.

How to Modify or Change Your Flight

San Juan Airlines allows changes to most reservations, but rules depend on the fare type you originally purchased.

Same-Day Flight Changes

Often possible at no charge if seats are available
Must be done before online check-in closes
Change can be to an earlier or later flight on the same day
Popular on busy summer weekends when people miss connections or finish activities early

Future-Date Flight Changes

Usually allowed, but a change fee may apply (typically $25–$50 per direction, depending on fare rules)
Fare difference (if any) will be collected or refunded
Changes can be made up to a few hours before departure

To start a change:

Go to Manage My Booking
Enter your details
Click “Change Flight” or “Modify Reservation”
Select the new flight(s) you want
Review any price difference or fee
Pay (if needed) or accept refund (if cheaper)
Receive updated confirmation

Adding or Removing Checked Baggage

Many passengers forget to pre-purchase baggage when they first book. The good news is you can almost always add bags later.

Standard allowance: Usually one free personal item + one carry-on
Checked bags: $20–$35 per bag each way (prices vary by season and route)
Oversize / overweight items (kayaks, bikes, coolers, etc.): Higher fees apply

Steps to add baggage:

Access your booking
Look for the “Baggage” or “Add Services” section
Select the number of checked bags
Pay the fee with a credit card
You’ll receive an updated itinerary showing the extra baggage allowance

Removing baggage you already paid for is possible too, though refunds are usually only processed as travel credit.

Name Corrections – What’s Allowed and What’s Not

Small spelling mistakes happen. San Juan Airlines typically allows:

Minor corrections (Jonathan → Jonathon, García → Garcia)
Hyphenated name fixes
Order of first/middle names

Larger changes (completely different first or last name) are usually not permitted without purchasing a brand-new ticket.

If you need a name correction:

Go to Manage My Booking
Click “Edit Passenger Details” or “Name Correction”
Make the change
If the system allows it, you’ll see a confirmation screen
If the system blocks the change, you’ll need to contact the reservations team

Adding Special Services

You can request several extras through the portal:

Pet in cabin (small pets only, limited per flight)
Unaccompanied minor service (ages 5–11)
Mobility assistance (wheelchair at the dock or gate)
Extra legroom seats (where available)
Priority boarding (for wheeled-plane flights)

Some services must still be confirmed by phone because of limited availability.

What You Cannot Change Online

A few things still require a phone call or airport assistance:

Booking a completely new route (not just a time change)
Changing to a different departure airport (Seattle → Anacortes, for example)
Group bookings of 10+ passengers
Refunds for cancellations (handled case-by-case)
Changes to tickets originally booked with partner airlines or travel agencies

Tips to Make the Process Smoother

Have your confirmation email open on another device or tab
Use a desktop or laptop if possible—mobile works, but smaller screens can make seat selection trickier
Double-check flight times before confirming any change (weather delays are common in the islands)
Save or screenshot your updated confirmation immediately after making changes
Arrive at the dock or gate at least 45 minutes early, even if you checked in online

Frequently Asked Questions

Q: How far in advance can I change my flight? Most changes can be made up until a couple of hours before departure, depending on availability.

Q: Will I get a refund if I change to a cheaper flight? Yes, but it usually comes as a travel credit valid for one year.

Q: Can I select my seat for free? Seat selection is free during online check-in (24 hours before departure). Earlier selection usually costs extra.

Q: What happens if I miss my flight? Missed flights are generally non-refundable, but you may be able to rebook on a later flight the same day for a change fee + any fare difference.

Q: Is there a mobile app for managing bookings? Currently there is no dedicated San Juan Airlines app, so the mobile website is the best option.

The San Juan Airlines Manage My Booking portal gives passengers the flexibility to handle almost every aspect of their trip without waiting on hold or standing in line. Whether you just want peace of mind the day before travel or you need to rearrange plans because the kids want one more day on the island, the system is straightforward and designed with island travelers in mind.

Next time you book a flight to the San Juans, remember to bookmark the Manage My Booking page. A quick visit can save you time, stress, and sometimes even a little money.