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NetJets Date Change Policy & Passenger Guidelines

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NetJets Date Change Policy

When you step into the world of private aviation with a leader like NetJets, you aren't just a passenger; you are an owner or a valued cardholder. This shifts the dynamic from being subject to rigid "airline rules" to participating in a high-touch service model. However, because managing a fleet of over 800 aircraft is a massive logistical puzzle, the NetJets Date Change Policy exists to keep the fleet moving smoothly while providing you the freedom to pivot when your meeting runs late or a weekend getaway needs to start a day early.

Understanding how to navigate these adjustments—and knowing the "unwritten" guidelines for your guests and pets—ensures you get the most value out of your share or card.


The Core of the NetJets Date Change Policy

The flexibility of your flight schedule is primarily dictated by your contract type (Share, Lease, or Card) and the specific "call-out time" associated with your program. Unlike commercial airlines, where a date change involves a re-issued ticket and a fee, NetJets views a date change as a rescheduling of a mission.

Standard Notice Windows

For most domestic flights within the Collective Service Area (the U.S., Canada, and parts of the Caribbean), NetJets typically requires a notice period of 10 to 48 hours to guarantee a plane for a new time or date.

If you need to change your date:

  • Outside the 24-hour window: Changes are usually seamless and free of any administrative penalty. Your "Occupied Hourly Fee" simply shifts to the new slot.

  • Within the 24-hour window: While NetJets tries to accommodate every request, a change made very close to departure may be treated as a cancellation of the original mission. If the crew has already been positioned or the aircraft moved specifically for you, a "late cancellation" fee (often a one-hour flight charge) might apply before the new mission is booked.

International and Long-Range Shifts

For international missions, the NetJets Date Change Policy is a bit stricter due to permits and customs. Changing a date for a flight to Europe or Asia often requires at least 48 to 72 hours of notice. This isn't just a NetJets rule; it’s a regulatory one, as many countries require fixed flight manifests and overflight permits tied to specific dates.


Peak Period Restrictions and "Blackout" Days

The true test of any private jet policy is how it handles the busiest days of the year—think Super Bowl Sunday, Thanksgiving, or the days surrounding Art Basel.

Peak Period Days

NetJets identifies certain dates as "Peak Period Days." On these days, the flexibility to change your date is significantly reduced. You may be required to give 48 to 120 hours of notice to change a flight. If you try to move a flight onto a peak day at the last minute, the airline might not be able to guarantee your specific aircraft type, or they may have to move your departure time by a few hours to fit the "flow" of the fleet.

The "90-Day" Rule for Cardholders

If you are on certain entry-level Jet Card programs, be aware of "Blackout Days." On these specific high-demand dates, you might not be able to move a flight at all, as the fleet is prioritized for fractional owners. Always check your NetJets app for the color-coded calendar that highlights these restricted windows.


Passenger Guidelines: Who and What Can Fly?

Once your date is set, the next step is managing who is coming with you. One of the greatest perks of NetJets is that you decide the manifest.

Guest Manifests

There are no "extra passenger" fees on NetJets. Whether you fly alone or fill every seat on a Citation Latitude, the hourly cost remains the same. However, you do need to update your manifest through the Owner Services portal or the app. This is crucial for security and for the crew to ensure there is enough catering and "safety equipment" (like life vests for over-water flights) for everyone on board.

Luggage: The Weight of the Matter

While you don't have to worry about "checked bag fees," you do have to worry about volume. Each aircraft has a specific baggage compartment limit.

  • Light Jets: Great for carry-ons and soft-sided duffels.

  • Large Cabin Jets: Can handle golf clubs, skis, and heavy trunks. If you change your flight date and decide to bring significantly more gear, it’s worth a quick call to your Owner Services Team to ensure the assigned aircraft can still accommodate the load without needing a fuel stop.


Traveling with #NetPets

NetJets is arguably the most pet-friendly operator in the sky. They understand that for many owners, the dog is a non-negotiable traveler.

  • Guidelines for Furry Flyers: Pets are welcome in the cabin and do not need to be in crates (unless they are very large or prone to anxiety).

  • International Pet Travel: If you change your flight date for an international trip, remember that the "Pet Passport" and health certificates have very tight expiration windows. A two-day delay in your flight could mean your pet’s rabies titer or vet check is no longer valid for entry into countries like the UK or Japan.

  • Cleaning: NetJets performs a deep clean after every pet flight, so if you have allergies, you can rest assured the cabin is pristine before you board.


Handling Last-Minute Delays: The "Late" Passenger

Private travel is built around your schedule, but the pilots are still bound by FAA "Duty Day" regulations.

If you are running late and need to push your departure time back by an hour:

  1. Call Immediately: The crew can often adjust, but if your delay pushes them past their legal 14-hour duty limit, the flight may have to be cancelled or a new crew brought in (which can take hours).

  2. Repositioning Fees: If your delay causes the plane to miss its next mission for another owner, you might be responsible for the "ferry fee" required to get a replacement plane to that next passenger.


Pro-Tips for Managing Your NetJets Missions

  • Use the App for "Quick Shifts": The NetJets app is surprisingly robust. You can often see if a slight time change is "instant-approval" or if it requires a manual review.

  • Monitor the Weather: If you see a storm brewing for your Tuesday flight, use the NetJets Date Change Policy to move to Monday evening. Being proactive usually saves you from being "grounded" by the weather.

  • Catering Changes: When you change your flight date, don't forget to re-confirm your catering. A flight moved from a morning departure to an evening one means you might want to swap the omelets for a charcuterie board and wine.

The beauty of NetJets is the partnership. They want to get you where you're going just as much as you want to get there. By respecting the notice windows and keeping the lines of communication open with your Service Representative, you can treat the fleet like it’s your own personal hangar.

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