Aeromexico Airlines, officially known as Grupo Aeroméxico, stands as Mexico’s flag carrier and one of Latin America’s most recognized aviation brands. Founded in 1934, the airline has grown from a small domestic operator into a global network carrier linking Mexico with major cities across North America, Europe, Asia, and Latin America. The IATA code is AM, and the ICAO airline code is AMX.

The main headquarters is located in Mexico City, and operations revolve around a strong presence at Mexico’s busiest airport. Over the decades, Aeromexico Airlines has built a reputation for steady service, modern aircraft, and a network that feels practical rather than flashy. It is also a member of the SkyTeam alliance, which opens doors to global connections and shared loyalty benefits.

Hub and Main Operations

The primary hub sits at Mexico City International Airport (Benito Juárez International Airport). This airport acts as the heart of Aeromexico Airlines’ operations, handling the majority of long-haul and domestic connections. Secondary focus cities include Monterrey and Guadalajara, both important gateways for regional and cross-border travel.

Flights depart throughout the day, creating a wave-style schedule that helps passengers connect smoothly. Busy mornings. Packed evenings. A bit chaotic at times—Mexico City traffic alone can test anyone’s patience—but the network design works well for travelers heading north to the United States or across the Atlantic.

Destinations and Route Network

Aeromexico Airlines operates flights to more than 90 destinations worldwide. Domestic routes cover major Mexican cities such as Cancun, Tijuana, Guadalajara, Monterrey, and Merida. Internationally, the airline connects Mexico with key destinations in the United States, including Los Angeles, Dallas, New York, and Chicago.

Beyond North America, long-haul routes reach Madrid, Paris, London, Amsterdam, Tokyo, and Seoul. That’s not a small feat. The mix of leisure hotspots and business capitals gives the network a balanced feel—sun and sand on one side, corporate towers on the other. Through SkyTeam partnerships, passengers gain access to even more destinations across Europe and Asia.

Fleet and Aircraft Details

Aeromexico Airlines operates a modern fleet primarily composed of Boeing aircraft. The backbone of long-haul service is the Boeing 787 Dreamliner, including the 787-8 and 787-9 variants. These wide-body jets handle routes to Europe and Asia and are known for improved cabin pressure, larger windows, and quieter engines.

For short- and medium-haul routes, the airline uses Boeing 737 aircraft, including the 737-800 and 737 MAX models. These aircraft connect domestic Mexican cities and serve routes to the United States, Central America, and the Caribbean. The fleet size exceeds 100 aircraft, making Aeromexico Airlines one of the largest carriers in Mexico.

Cabin Classes and Flight Experience

Aeromexico Airlines offers three main cabin classes: Economy Class, Premium Economy (often branded as AM Plus on certain routes), and Business Class, also called Clase Premier. Each cabin has its own vibe—some practical, some polished.

Economy Class

Economy Class focuses on comfort at a reasonable fare. Seats come with adjustable headrests and personal entertainment screens on most aircraft. On longer routes, complimentary meals and beverages are provided. The service feels steady and straightforward. Not over-the-top. Just reliable.

Seat selection policies depend on the fare type. Basic fares may limit changes or seat choices, while flexible fares allow more freedom. Carry-on and checked baggage allowances vary, so checking ticket conditions before packing that extra pair of shoes is always wise.

Premium Economy (AM Plus)

Premium Economy or AM Plus offers extra legroom and priority boarding benefits. The seating area is typically located toward the front of the Economy cabin. It is not a separate cabin with full service upgrades, but the added space makes a difference—especially on longer flights. A few inches can change everything. Anyone who has been stuck in a tight row understands that instantly.

Business Class (Clase Premier)

Clase Premier represents the top-tier experience on Aeromexico Airlines. On Boeing 787 Dreamliners, seats convert into fully flat beds, ideal for overnight journeys to Europe or Asia. Dining includes multi-course meals inspired by Mexican cuisine, paired with selected beverages.

Priority check-in, lounge access, and increased baggage allowance are part of the package. The cabin atmosphere leans calm and refined. Dim lights, quiet hum of engines, wide personal screens—it feels like a different world compared to the bustle behind the curtain.

In-Flight Entertainment and Connectivity

Most Aeromexico Airlines aircraft feature seatback entertainment systems with movies, TV shows, music, and interactive maps. On select aircraft, Wi-Fi connectivity is available for purchase, allowing passengers to browse or send messages during the flight.

USB ports and power outlets are common in newer aircraft. Long flights become easier when devices stay charged and boredom stays away. Small things, big difference.

Baggage Policy and Travel Services

Baggage allowances depend on route and fare class. Economy passengers on international routes typically receive at least one checked bag, while domestic basic fares may require separate baggage purchase. Business Class includes higher weight limits.

Online check-in opens 24 hours before departure through the official website: www.aeromexico.com. The website allows flight booking, seat selection, baggage purchase, flight changes, and loyalty account management. The Aeromexico mobile app mirrors these features and provides digital boarding passes.

Loyalty Program

Aeromexico Rewards, formerly Club Premier, allows passengers to earn points on flights and partner services. Points can be redeemed for tickets, upgrades, and other travel-related benefits. Membership tiers offer perks like priority services and bonus point earnings.

Operational Reliability and Reputation

Aeromexico Airlines balances tradition with modernization. The Dreamliner fleet stands out, and the international network continues to expand. Delays can happen—like any airline—but overall operations remain competitive within the region.

For travelers searching for a Mexican airline with global reach, clear cabin options, and modern aircraft, Aeromexico Airlines remains a strong contender. The combination of domestic coverage, international ambition, and alliance partnerships keeps the airline positioned as a leading carrier in Latin American aviation.