British Airways Pittsburgh Office offers ticket bookings, flight changes, baggage assistance, special services, and customer support for travelers.
📍 Address: British Airways Customer Service Center, 1000 Airport Blvd, Pittsburgh, PA 15231 (inside Pittsburgh International Airport)
📞 Phone & Email: Toll-free: 1‑800‑247‑9297 (U.S. customer service)
Additional local lines (e.g., 1‑412‑472‑3500 for airport terminal)
Contact email: contactbade@email.ba.com
🕒 Hours: Office desk: Mon–Fri 8:30 am–4:30 pm, Sat 8:30 am–12:30 pm
Airport counter: operates 24/7 (in Terminal 8/Concourse C)
✈️ Services Offered
Ticket booking, changes, cancellations, flight info, check-in
Special assistance (wheelchairs, pet handling)
Baggage help, visa & immigration support
Airport lounge access, in‑flight services, lost-and-found queries
British Airways website: www.britishairways.com
The British Airways Pittsburgh Office in Pennsylvania caters to passengers flying with the airline from Pittsburgh International Airport. If you require any assistance with your British Airways flight bookings, you can approach the office authorities. The airline representatives offer great value travel deals on individual and group bookings.
Flyers can also speak to the airline personnel to know the flight status. You can also check your flight status online via the British Airways official website and mobile app. On the Flight Status portal, you have to enter some mandatory details, such as airport name, flight route, and date, for the system to display your flight status.
Moreover, there may be times when the airline cannot operate flights as per the given schedule due to unforeseen circumstances. The airline may delay or cancel your flight in such cases. If your flight is delayed or cancelled, you can contact the airline staff to know your rights. In case the airline makes a significant change to the flight departure time, you may have the option of boarding another flight to take you to your destination. If you do not avail the change in transportation, you can apply for a full refund. Travelers can also claim compensation in some cases of delayed flights. If the delay lasts for more than 3 hours, you can claim compensation from the airline.
Also, if the airline cancels your flight, the airline will provide alternative flights to fly you to your destination. You will have the option of traveling at a later date within the flight ticket validity period in the original class of service. If you do not avail this option, you can claim a refund from the airline. You can apply for a refund via the Manage Booking platform on the British Airways official web portal. The airline takes 7 to 14 working days to process your refund requests. Nonetheless, it may take longer for your bank to process the refund, which means you have to wait for a few weeks to receive your refund.
| British Airways Pittsburgh Office in Pennsylvania Detail Info | |
| Address | 1000 Airport Blvd, Pittsburgh, PA 15231 (inside Pittsburgh International Airport) |
| Talk to an agent by phone | 1‑800‑247‑9297 |
| Airport Desk (IAD) | +1 703‑572‑2700 |
| Office Hours | 24/7 |
| Support Hours | 7 a.m.–11 p.m. daily |
| Web Chat | 6 a.m.–10 p.m. US time |
FAQs
1. How to complain about damage to checked baggage?
If your checked baggage gets damaged in transit, you can claim compensation. You are required to submit a written complaint mentioning the nature of the damage to the airline authorities within 7 days of receiving the checked baggage for the same.
2. What documents to submit to British Airways policy to claim a refund?
Except for lost tickets, you can claim a refund from the airline after you submit your flight ticket and all unused coupons. The airline initiates the refund to the original payment method to the person who paid for the ticket.
3. Can I claim a refund from British Airways for a lost ticket?
Yes. You can apply for a refund if you lose your flight ticket. The airline requires you to submit reasonable proof of the loss and pay the applicable fees to process your refund request for a lost ticket. You will get a refund after the expiry of the validity period of the ticket.