Air Premia is renowned for its quality services and competitive prices. However, there may be times when you are booked on an Air Premia flight and you want to cancel your reservation due to unavoidable circumstances or a change in travel plans. You can learn all about Air Premia’s flight cancellation policy herein.
Air Premia Cancellation Policy Rules
Ø Air Premia issues two types of tickets: refundable fares and non-refundable ones.
Ø If you have a refundable Air Premia flight ticket, you can cancel your flight and receive a partial or full refund, as per the airline rules.
Ø Passengers with non-refundable tickets cannot avail a refund in case of voluntary flight cancellation requests. However, some flights could offer the option of flight credits or flight changes for a fee, in such cases.
Ø Air Premia refundable tickets are costlier than the non-refundable fares. Make sure you read all the fare rules to check if your ticket is refundable or non-refundable.
Ø In case of flight cancellations made within 24 hours of confirming your flight reservation, the airline issues a full refund. The fare rules start to apply after the 24-hour window expiry.
Ø When Air Premia cancels a flight due to unforeseen circumstances, the airline issues full refunds upon request. The airline may also offer the option of alternative flight options to take you to your destination.
Ø Air Premia may consider issuing a full refund for cancellations in case of a serious medical emergency, which will be evaluated on a case-by-case basis.
Ø The airline allows flight cancellations up to 1 hour before flight departure. The airline will not be liable for refunds if you cancel your flight after the given timeframe.
How To Raise A Refund Request When Traveling With Air Premia?
Get in touch with the Air Premia Contact Centre via website, email, or phone. Keep your booking reference and documentation ready. The airline representatives will require you to fill out the Refund Request Form and submit the mandatory documents.
The airline will review your refund request and determine your eligibility for a refund. If you are eligible for a refund, you will receive the money within 7 to 14 working days. The refund money is deposited to the original payment method.
FAQs
1) How long does Air Premia take to process refund requests for flight cancellations?
If you are eligible for a refund, the airline requires 7 to 14 working days to process your refund requests. It all depends on the volume of requests and payment method. The airline deposits the refund money to the original payment method.
2) How to request a refund from Air Premia?
You should contact the airline representatives via email, phone, or website to raise a refund request. The airline agents will require your booking reference number and documentation to process your refund request. Plus, the airline considers refund requests in case of emergencies, although documentation will be required in such cases.
3) Does Air Premia offer refunds for a non-refundable ticket?
Passengers with non-refundable Air Premia flight tickets are eligible for refunds in case the airline cancels flights or makes major changes to flight schedules.
