Life is unpredictable and travel plans can change because of various situations. Well, you may be forced to cancel flights in cases of medical emergencies and personal or professional commitments. That’s why LATAM Airlines, recognized as one of the largest air carriers of South America, offers a seamless flight cancellation policy. Want to know how it works? Scroll down.
Latam Airlines Flight Cancellation Policy Highlights
- The airline reserves the right to refuse a refund for requests made from sources other than its official website or mobile app.
- If you cancel your flight reservation because of medical problems or the death of a family member, you are required to submit the list of mandatory documents to support your claim to obtain a refund.
- If the airline cancels your flight due to unavoidable circumstances, you can apply for a full refund.
- The airline issues refunds in the original payment method within 3 to 7 working days after receiving your refund request.
- LATAM Airlines will issue a full refund if you submit your cancellation request within 24 hours of confirming your flight booking when the flight date is at least 7 days away.
- Once the 24-hour window expires, your fare rules will start to apply, which could include cancellation fees and penalties.
LATAM Airlines Flight Cancellation Policy: Fare-Wise Rules
Passengers booked on LATAM Airlines flights have the option of cancelling their flights, subject to their fare rules. Check your ticket for information about your fare conditions. These include the following:
- Before Departure Cancellations Permitted For Refund
This option allows you to raise a refund request on an unused ticket with open status before the departure of the first flight.
- Before Departure Cancellations Permitted For No-Show
This option allows passengers to request a refund within the ticket validity period even after the original flight date and No Show.
- Before Departure Charge X Percent (the percentage will be deducted from the fare amount as penalty) for Refund
Passengers holding an unused ticket with Open status can request a refund before flight departure. Penalties will be deducted for flight cancellations in this scenario.
- Before Departure Cancellations Permitted For Refund + Before Departure Ticket is Non-Refundable For Non-Show
In this case, flyers with an unused flight ticket with an Open status can request a refund before scheduled departure. And in case of No Show, no refund requests are permissible.
- After Departure Ticket is Non-Refundable
Travelers who have partially used the ticket are not eligible for a refund in this case.
- Any Time Refund is Non-Refundable
You cannot apply for a refund in any situation with this fare condition.
How To Cancel Your LATAM Airlines Flight Reservation
Your step-by-step guide on how to cancel your flight booking online and offline is as follows:
Latam Airlines Flight Cancellation Policy Online
- First, you have to go to the “My Trips” section on the airline’s official web portal or mobile app.
- Go on to enter your flight details to access your account.
- Once you are signed in, you should navigate to the relevant flight and tap the “Cancel Flight” tab.
- Follow the system prompts to check the refund amount on the screen.
- Confirm your flight cancellation for the system to generate your confirmation email.
- Check your Inbox for the confirmation email.
Latam Airlines Flight Cancellation Policy Offline
Call the airline’s Contact Center to speak to an airline agent. Raise your flight change request and they will provide all the needed assistance. You may have to submit some documents to complete the process.
After the flight cancellation process, you will receive a confirmation email about your flight cancellation.
Travel Insurance
Consider purchasing travel insurance if you want to avoid cancellation fees. You can buy travel insurance from LATAM Airlines or a third-party provider. It covers the following:
- Flight cancellation fees
- Health emergencies
- Lost luggage
Conclusion
LATAM Airlines levies cancellation fees depending on your fare type. Be sure to review the airline’s flight cancellation policy rules before booking. If your travel plans are subject to change, purchasing flexible fares is advisable.
It’s best to cancel your flight booking online, which takes only a few clicks. However, reach out to the customer care desk for group booking cancellations and any queries.
Make your travels hassle-free by understanding the airline’s cancellation policy. By doing so, you can navigate the complexities while ensuring cost savings.
| Aspect | Details |
|---|---|
| Cancellation Fees | Fees depend on fare type, route, and time of cancellation. |
| Refund Eligibility | Refunds allowed based on ticket type and fare conditions. |
| 24-Hour Policy | Free cancellation within 24 hours of booking if booked at least 7 days before departure. |
| Non-Refundable Tickets | Eligible for future travel credit, minus applicable fees. |
| Refundable Tickets | Full or partial refunds permitted as per fare rules. |
| No-Show Policy | No-show results in forfeiture of fare; some tickets may allow partial credit. |
| How to Cancel | Via LATAM website, mobile app, airport counter, or customer service. |
| Processing Time | Refunds usually processed within 7–20 business days, depending on payment method. |
| Contact Support | Call LATAM customer service or visit the local office for assistance. |
LATAM Airlines Flight Cancellation Policy FAQs
1. Can I cancel my LATAM Airlines flight for free?
Yes, you can cancel for free within 24 hours of booking, provided the flight is at least 7 days away.
2. What happens if I cancel a non-refundable ticket?
Non-refundable tickets usually receive travel credit minus cancellation fees, based on fare rules.
3. How long does it take to get a refund?
Refunds are typically processed within 7–20 business days, depending on the payment method used.
4. Are cancellation fees the same for all routes?
No, fees vary by route, fare type, and timing of the cancellation.
5. How can I cancel my LATAM Airlines flight?
You can cancel via the LATAM website, mobile app, customer service hotline, or at the airport counter.