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GoJet Airlines Flight Change Policy: Rules, Fees, and How to Modify Your Flight Schedule

GoJet Airlines Flight Change Policy

Sometimes the best-laid travel plans need a quick pivot. If you’ve found yourself looking at a ticket operated by GoJet Airlines, you might be wondering how exactly to handle a change. The thing about GoJet is that they are a regional carrier that flies exclusively for major brands—specifically United Express and Delta Connection.

Because GoJet doesn't sell tickets directly to the public, the GoJet Airlines Flight Change Policy is actually governed by the rules of the major airline you booked with. Whether you're swapping a flight to visit family or adjusting for a business meeting, here is the breakdown of how to modify your schedule when GoJet is your wings.


Understanding the "Partnership" Rule

When you look at your itinerary and see "Operated by GoJet Airlines," it means GoJet is providing the plane and the crew, but United or Delta owns the "store" where you bought the ticket.

Because of this, you won’t find a "Manage Booking" button on the GoJet website. Instead, you have to follow the policy of the mainline carrier. If your flight number starts with a UA (United), you follow United’s rules. If it starts with DL (Delta), you follow Delta’s.


United Express (GoJet) Flight Change Policy

If your GoJet flight was booked through United, you are in luck. United has some of the most flexible change policies in the industry .

The No-Change-Fee Era

For most standard tickets (Economy and above), United has permanently eliminated change fees for flights within the U.S., Puerto Rico, and the U.S. Virgin Islands. This applies directly to your GoJet-operated flights.

  • Fare Difference: While the fee is gone, you still have to pay the difference in price. If the new flight is $200 and your old one was $150, you’ll pay that $50 gap.

  • Residual Credit: If the new flight is actually cheaper, United typically gives you a future flight credit for the leftover amount.

The Basic Economy Exception

If you bought a "Basic Economy" ticket, the rules are much tighter. Generally, these tickets cannot be changed at all. Your best bet if you have a Basic Economy seat on a GoJet flight is to check if you are within the 24-hour booking window, which allows for a full refund regardless of the fare type.


Delta Connection (GoJet) Flight Change Policy

Delta operates very similarly to United when it comes to their regional partners like GoJet.

Main Cabin and Above

Delta has also removed change fees for most domestic flights. If you need to shift your GoJet flight by a day or two, you can do so through the Delta "My Trips" portal without a flat penalty fee.

  • Same-Day Confirmed: Delta offers a "Same-Day Confirmed" change for a fee (usually around $75), which allows you to move to a different GoJet flight on the same day as your original departure, provided the same fare class is available.


How to Modify Your GoJet Flight Schedule

Since you can't do this on the GoJet site, here are the steps to take on the partner platforms:

1. The Digital Route (Website/App)

This is usually the fastest way to handle a change.

  • Log in to the United or Delta app.

  • Find your trip under "My Trips" or "Manage Booking."

  • Select the "Change Flight" option.

  • Search for your new desired date and time.

  • Review the fare difference and confirm.

2. Calling Customer Service

If your booking is complex—perhaps it involves a "companion fare" or an international connection—calling the mainline carrier’s customer service line is the safest bet. Just be prepared for potential wait times during peak hours.


Fees and Costs to Keep in Mind

While "change fees" are largely a thing of the past for domestic flights, "costs" still exist. Here’s what to watch out for:

Cost Type What it Means
Fare Difference The gap between what you paid and the current price of the new seat.
Phone Ticketing Fee Some airlines charge $25-$50 if you make a change over the phone that could have been done online.
Same-Day Standby Usually free, but you only get a seat if one is empty right before takeoff.
Same-Day Confirmed A flat fee (often $50-$75) to guarantee a seat on a different flight the same day.

Special Circumstances: Cancellations and Delays

Sometimes, you aren't the one who wants to change the flight—the airline is. If GoJet (on behalf of United or Delta) cancels your flight or has a "significant" schedule change (usually 2+ hours), the GoJet Airlines Flight Change Policy through the partners allows you to:

  • Change for Free: Move to another flight on the same route without paying a fare difference.

  • Request a Refund: Even if you have a non-refundable ticket, a major schedule change entitles you to your money back in the original form of payment.


Tips for a Stress-Free Change

  • Check the 24-Hour Rule: If you just booked your flight today and realized you made a mistake, cancel it immediately and rebook. It’s free and avoids all fare-difference math.

  • Watch the "Operated By" Note: Ensure you are looking at the right airline's app. If you bought through a third-party site like Expedia, you may have to go through them first before the airline can touch the reservation.

  • Elite Status Perks: If you have status with United (Premier) or Delta (Medallion), many of the "Same-Day" fees are waived entirely, giving you even more flexibility.

Navigating the GoJet Airlines Flight Change Policy really comes down to knowing who issued your ticket. By using the tools provided by United or Delta, you can manage your GoJet flights with ease and get back to focusing on your destination.

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