When you see "Piedmont Airlines" on your itinerary, you might notice that your ticket was actually issued by American Airlines. Because Piedmont is a wholly-owned subsidiary of the American Airlines Group, the Piedmont Airlines Manage My Booking experience is fully integrated into the American Airlines platform.

Whether you need to change your flight, pick a seat, or add a bag, you’ll be doing so through the American Airlines (AA) website or mobile app. Here is a comprehensive guide to navigating your reservation for travel.

How to Access Your Reservation

To start, you don't need to visit a Piedmont-specific website. Instead, head to AA.com or open the American Airlines app. You will need two pieces of information:

1. Your 6-character Record Locator (also known as a confirmation code).

2. The Passenger's Last Name.

Once you enter these in the "Your Trips" tab, you’ll be able to see the full details of your Piedmont-operated flight.

View and Update Your Trip

The Piedmont Airlines Manage My Booking portal is your central hub for travel updates. Once you’ve pulled up your reservation, you can perform several "housekeeping" tasks:

• Check Flight Status: See real-time updates on gate assignments and potential delays.

• Update Contact Info: Ensure your email and phone number are correct so you receive automatic alerts if your flight time changes.

• Add Loyalty Numbers: If you forgot to add your AAdvantage or partner loyalty number (like British Airways or Qantas) during checkout, you can add it here to ensure you earn your miles.

Changing or Rescheduling Flights

Life happens, and plans change. Since Piedmont follows American’s policies, the rules for changing your flight are relatively flexible—with one major exception.

Standard Economy and Premium Fares

For Main Cabin, Business, and First Class tickets, American has eliminated change fees for travel within the U.S. and nearby international regions. You can change the date or time of your Piedmont flight without a flat penalty, though you will still owe the fare difference if the new flight is more expensive.

Basic Economy

If you booked a Basic Economy ticket, it is generally non-changeable. However, some Basic Economy fares can be canceled for a partial credit (minus a fee) which you can then use to book a new flight. Always check the specific "Fare Rules" link in your booking to see your current eligibility.

Seat Selection on Piedmont Flights

Piedmont primarily operates the Embraer 145 (ERJ-145), a smaller 50-seat jet known for its "1-2" seating configuration. This means one side of the plane has solo seats (A), while the other side has pairs (B and C).

• Complimentary Seats: Most standard seats in the back of the plane are free to select at any time.

• Preferred Seats: Seats closer to the front may be labeled as "Preferred." These don't offer extra legroom but allow you to deplane faster. There is often a small fee for these unless you have elite status.

• Main Cabin Extra: These seats offer more legroom and are usually located in the front rows or the exit row. These come with a higher fee but are free for AAdvantage Executive Platinum and Platinum Pro members at the time of booking.

Baggage Rules and Fees

Because Piedmont flights are marketed as American Eagle, the baggage policy is identical to American Airlines.

Checked Bags

You can pre-pay for checked bags through the "Manage My Booking" tool, which is often cheaper and faster than doing it at the airport kiosk.

• Standard Size: 50 lbs (23 kg) and 62 inches (158 cm) total dimensions.

• Fees: Typically $35–$40 for the first bag on domestic routes, though this is waived if you have a co-branded AA credit card or elite status.

Carry-on Items

Despite the smaller size of Piedmont’s planes, you are still allowed:

1. One Personal Item: Must fit under the seat in front of you.

2. One Carry-on Bag: On the ERJ-145, overhead bins are very small. Most "standard" rolling carry-ons will not fit. Instead, you will "Valet" or "Gate Check" these bags. You drop them at the plane door, and they are returned to you on the jet bridge immediately after you land. There is no charge for this.

Summary Table: Manage My Booking Features

Important  Travel Updates

In early , new US flight rules have placed a greater emphasis on "Real ID" compliance at security checkpoints. When you manage your booking, make sure the name on your reservation perfectly matches your Real ID or Passport. Even a small discrepancy can lead to delays at the TSA checkpoint.

Additionally, Piedmont is currently in the process of "upgauging" some of its fleet to the larger Embraer 175. If your flight gets swapped to this aircraft, you may notice a two-class cabin (First and Economy). If this happens, it’s a good idea to re-check your seat map, as your original seat number may have changed.