JSX Airlines Name Change Policy: Flexibility and convenience are key in today’s ever-changing world of air travel. Now, if you are flying with JSX Airlines, you can be assured of superlative customer service. The airline’s commitment to client satisfaction is reflected in its hassle-free name change policy. So, you no longer have to worry about minor name errors or legal name changes. There are various ways to navigate the name change process when traveling with this premier airline. You can learn all about its name change policy herein.
Getting To The Basics
Do you know that name change and name correction are not the same? Well, fixing minor spelling errors on a ticket is referred to as name correction. On the other hand, a name change denotes a legal name change because of court orders, marriage, or divorce.
How Do Name Changes Matter?
You can face several hassles if the name on your ticket does not match your identification proof at the airport. In cases of name mismatches, the passenger could be denied boarding, or there could be security issues and other complications at the airport. That’s why it becomes important to ensure the name on your JSX flight ticket matches with the name on your government-issued ID card.
JSX Airlines’ Name Change Policy for Different Fare Types
The cost and flexibility of name changes depend on your fare type, as seen below:
- Hop-On Fares: These budget-friendly fares do not offer much flexibility. You have to pay the applicable fee for a legal name change if you hold a JSX Hop-On ticket.
- All-In Fares: A JSX All-In Fare offers maximum flexibility for name changes. No name change fees apply to this fare. It’s best for those whose travel plans are likely to change.
How To Fix Minor Name Errors: A Step-by-Step Guide
It’s normal for typo errors to happen. If you want to fix a small error in your name on your JSX flight reservation, here’s how you can do so:
- Online: Access the “My Trips” portal on the JSX official web portal to sign in to your account. Subsequently, you must access your booking and navigate to the relevant tab and follow the system prompts.
- Offline: For personalized assistance, you can call the airline Customer Care Desk to talk to an airline agent. The airline representative will require you to share your booking details and furnish the mandatory documents to complete the process.
Note: To fix small name errors (one or two letters of your name), you do not need to submit any documentation. However, for legal name changes, you have to furnish supporting documents, such as a court order, a marriage certificate, or a divorce decree. Along with that, the name change fee applies for a legal name change for Hop-on fares; it is waived for All-In fares.
Things To Keep In Mind
- Address the name change issues as soon as possible. Remember, last-minute name changes are not only costlier but also more challenging.
- Review your fare provisions at the time of booking. This way, you know what to expect if you need to change your travel plans.
- Keep your supporting documents ready before contacting customer support in cases of legal name changes.
- After navigating through the name change process, you will receive a confirmation email. Check all details in your new booking to avoid any further hassles. Double-check whether the name on your flight booking and ID is the same.
Finally
Make your journeys stress-free by ensuring all your paperwork is in order. Correct name changes or make name corrections due to legal issues early on. It’s best to check for any typo errors on your flight reservation at the time of booking, so you do not have to go through the cumbersome name change process thereafter.