Avianca Airlines Pet Policy

Traveling with a four-legged friend can be one of the most rewarding experiences, but it also comes with a fair share of logistical puzzles. If you are planning to fly with Avianca Airlines, getting a handle on the Avianca Airlines Pet Policy is the first step toward a stress-free journey. Whether you have a tiny tabby that fits under the seat or a larger golden retriever heading for the hold, the rules are specific and designed to keep everyone safe.

This guide walks through everything from the nitty-gritty of carrier dimensions to the latest fees and health requirements for 2026.

The Basics of Avianca’s Pet Program

Avianca generally allows small dogs and cats to join their owners in the passenger cabin. On certain domestic routes within Colombia, you might even see the occasional ornamental bird or rooster, though most international travelers will be focusing on cats and dogs.

The airline divides pet travel into two main categories: In-Cabin and In-Hold (Checked Baggage). Because space for animals is strictly limited on every aircraft, it is always a good idea to book your pet’s "ticket" as soon as you confirm your own. You can usually do this through the "Manage Your Booking" tool on their website or by calling their contact center at least 48 hours before departure.

Avianca Airlines Pet Policy: In-Cabin Rules

If your pet is small enough to stay tucked away under the seat in front of you, they can likely fly in the cabin. This is often the preferred choice for pet parents because it keeps the animal nearby where you can monitor their comfort.

Who Qualifies for the Cabin?

Species: Primarily dogs and cats. (Ornamental birds are restricted to specific domestic routes).
Age: Pets must be at least 4 months old. This is largely due to the timing of essential vaccinations like rabies, which are required for safe air travel.
Behavior: Your pet must be well-behaved. If a dog is barking excessively or showing signs of aggression at the gate, the airline reserves the right to move them to the hold or deny boarding.

Weight and Size Limits

The total weight of your pet plus their carrier cannot exceed 10 kg (approx. 22 lbs). If your furry friend is a bit sturdier than that, they will likely need to travel in the aircraft's ventilated hold.

Pet Carrier Requirements for In-Cabin Travel

Think of the carrier as your pet’s "seat" for the duration of the flight. Avianca is quite strict about these specifications to ensure the carrier fits properly under the seat without blocking aisles or emergency exits.

Carrier Dimensions

The maximum dimensions for an in-cabin carrier are:

Length: 55 cm (22 inches)
Width: 35 cm (14 inches)
Height: 25 cm (10 inches)

Key Features Your Carrier Must Have:

Soft-Sided Material: While the hold requires rigid crates, the cabin strongly favors soft-sided, flexible containers. These are easier to squeeze into the space under the seat.
Ventilation: The carrier must have mesh or air holes on at least three sides to ensure consistent airflow.
Waterproof Bottom: Accidents happen, especially when pets are nervous. The floor of the carrier must be leak-proof and lined with absorbent padding.
Security: Zippers must be sturdy. Your pet must remain inside the carrier for the entire flight—no "heads out" allowed.
Comfort: Your pet should be able to stand up, turn around, and lie down naturally. If the pet looks cramped or can't move, the gate agent might flag it.

Fees for Traveling with Pets

Flying your pet isn't free, and the costs vary depending on where you are going and when you pay. Typically, paying for your pet's travel online or via the call center ahead of time is cheaper than waiting until you get to the airport counter.

Estimated In-Cabin Fees (Per Way)

Domestic (within Colombia): Starts around COP 120,000.
Domestic (within Ecuador): Around USD 30.
International (South America): Around USD 185.
International (US, Europe, & Central America): Ranges from USD 130 to USD 210.

Note: Fees can fluctuate during peak seasons like December or July, often increasing by about USD 20. It is always wise to double-check the current rate for your specific route on the Avianca website.

Traveling with Pets in the Hold (Checked Baggage)

If your pet is too large for the cabin, they can travel in the cargo hold. This area is pressurized and temperature-controlled, but there are more restrictions here, particularly regarding the breed and the weather.

Weight Limits for the Hold

Pets weighing up to 70 kg (154 lbs), including the weight of their crate, are usually accepted. If your pet is even larger than this, you will need to look into Avianca Cargo services.

Crate Requirements for the Hold

Unlike the cabin carriers, hold crates must be rigid.

Material: Must be made of fiberglass, metal, or hard plastic.
Door: Must have a secure locking mechanism that cannot be easily bumped open.
Access: Food and water bowls must be attached to the inside of the door so they can be filled from the outside without opening the crate.
Labeling: The crate should be clearly marked with "Live Animal" stickers and your contact information.

Important Breed Restrictions

Safety is a big deal for Avianca, and like many airlines, they have specific rules for "brachycephalic" or snub-nosed breeds. These animals (like Pugs, Bulldogs, and Persian cats) have shorter airways and can struggle to breathe in high-stress or high-altitude environments.

In-Hold Restriction: Brachycephalic breeds are generally prohibited from traveling in the hold due to the higher risk of respiratory distress.
In-Cabin: Some of these breeds may be allowed in the cabin if they meet the weight requirements, as the cabin is more closely monitored for temperature and airflow. However, you often have to sign a waiver acknowledging the risks.

Documentation and Health Guidelines

You can’t just show up with a pet; you need the paperwork to prove they are healthy and vaccinated.

Required Documents

Vaccination Records: A current rabies vaccination is non-negotiable for almost every destination.
Health Certificate: A certificate issued by a licensed veterinarian. For most international flights, this must be issued within 10 days of travel.
Avianca Pet Transport Form: You will need to download, print, and sign this form from the Avianca website and present it at the check-in counter.
Destination-Specific Permits: Countries like the United States (CDC rules) or members of the EU have very specific entry requirements. Always check the embassy website of your destination country.

Emotional Support and Service Dogs

The landscape for Emotional Support Animals (ESAs) has changed significantly over the last few years.

Service Dogs

Fully trained service dogs (guide dogs, hearing dogs, etc.) fly for free in the cabin. They do not need to be in a carrier but must remain at your feet and be harnessed. You will need to provide documentation of their training and a health certificate.

Emotional Support Animals

Avianca still recognizes ESAs on certain routes, but the requirements are more stringent. You generally need a medical certificate from a mental health professional (issued within the last year) stating the necessity of the animal. Unlike service dogs, ESAs must often follow the same size and carrier rules as regular pets, though this varies by the specific aircraft and route.

Helpful Tips for a Smooth Trip

Arrive Early: If you are traveling with a pet, skip the self-service kiosk. You must check in at the counter. Arrive at least 3 hours early for international flights.
Hydration: Hydrate your pet well before the flight, but avoid a heavy meal right before take-off to prevent motion sickness.
The "Scent" Trick: Put a t-shirt you’ve worn inside the carrier. Your scent can help calm a nervous pet during the flight.
Check the Weather: If you are flying a pet in the hold, be aware of "Weather Embargoes." If the temperature at your departure or arrival city is too hot or too cold, the airline may refuse to fly the animal for their safety.